FAQ

Frequently asked questions

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Who is this course for?

Healthcare staff who want to understand and work with AI (clinicians, nurses, allied health, informatics, IT, data and privacy teams, and leaders), and universities, colleges and organizations that want a structured, assessable programme for groups.

Do I need any prerequisites?

No. There are no prerequisites. You do not need a coding background: Python is taught from the very beginning in Part II, and the non-coding lessons explain every idea in plain English.

How long is the course?

105 lessons across 20 chapters and 6 parts. Each lesson takes 5 to 8 minutes, for about 11 h 05 min of video in total, plus quizzes and the final exam.

How will I access the course?

The course is delivered online, in your web browser. You enrol on the pricing page: send your details, we email you a secure payment link, and once you have paid you create your account and start at once.

How much does it cost?

Individual enrolment is $499 in Canadian dollars, plus applicable tax; team prices are on the pricing page. It is one payment, not a subscription, and it includes every lesson, the quizzes, the final exam and the certificate.

How do I pay, and is it secure?

You pay on a secure checkout page run by Stripe, with a credit or debit card or another method Stripe offers in your country. Your card details go straight to Stripe and never touch our servers. You do not need an account before paying: you create your password right after.

Is tax added to the price?

Prices are shown before tax. Any sales tax that applies where you live, such as GST or HST in Canada, is shown at checkout before you pay and on your receipt. Stripe emails the receipt, and businesses can add their tax number at checkout.

Can my organization pay by invoice or purchase order?

Yes. Teams can buy seats online in one payment, or ask for an invoice on the pricing page and pay it by card or bank transfer. Seats are ready as soon as the invoice is paid, and you hand them out by email from a simple seat manager.

What is the refund policy?

If the course is not right for you, email us within 14 days of your purchase for a full refund, as long as no certificate has been issued for it. Access ends when the refund is made. The Terms have the details.

How do the quizzes and final exam work?

Every lesson has a 3 to 5 question quiz and every chapter has a chapter quiz. Both pass at 70% with unlimited retries. The final exam has 50 questions drawn at random from the full test bank, a 90-minute limit and a 70% pass mark. If you do not pass, you can retake it after 24 hours with a fresh set of questions. More on how it works.

What do I need to earn the certificate?

Watch every lesson, pass every lesson quiz and chapter quiz, and pass the final exam. Each certificate has a unique verification code. The certificate recognizes completion of this course; it is not a professional licence or accredited academic credit.

Does the course use real patient data?

No. Every example and demo uses fictional data. The course never asks you to use real patient information, and you should never enter any into the exercises.

Do I need to pay for AI services or API keys?

No. The hands-on demos run offline with fictional data. There are no live services, no API keys and no extra costs.

Is the course specific to Canada?

It has a Canadian focus. Privacy and governance lessons emphasize PHIPA, PIPEDA and Canadian practice, with brief comparisons to US rules such as HIPAA. The engineering ideas apply anywhere.

Is there a book?

Yes. The course is based on Engineering AI for Healthcare (Second Edition, 2026) by Dr. Mondana Ebrahimi and Joy Ardanaz, and follows it chapter by chapter.

Are there captions?

Yes. Lessons include English captions.